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FY1995 Annual ReportCOLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT 0?f- CITY OF COLLEGE STATION POLICE DEPARTMENT 2611-A TEXAS AVE. COLLEGE STATION. TEXAS 77840 (409) 764.3600 FAX (409) 764.3468 February loth, 1996 Mr. George "Skip" Noe City Manager, City of College Station riSiap 8.1 L1 Dear Mr. Noe, Just as past years have been challenging, 1995 was no different. The College Station Police Department continued to experience a slight but steady increase in major crimes and overall calls for service. As in the past, the men and women who make up the College Station Police Department answered the "challenge" with innovative and visionary approaches to law enforcement. With this in mind, I respectfully submit this 1995 Annual Report of the College Station Police Department. Sincerely, Edgar R. Feldman, Chief of Police College Station Police Department 1995 Annual Report Page 1 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT TABLE OF CONTENTS TABLE OF CONTENTS 2 LAW ENFORCEMENT CODE OF ETHICS 3 MISSION STATEMENT 4 DEPARTMENT GOALS 4 VALUE STATEMENT 5 ORGANIZATIONAL CHART 6 1995 - AN OVERVIEW 7 SPECIAL PROJECTS 10 GENERAL STATISTICS 14 Major Offenses and Calls for Service 14 Major Offenses 14 Calls for Service 15 Arrest Information on Major Offenses 16 Arrest Information on Alcohol/Drug Offenses 16 Stolen and Recovered Property in 1995 17 1994 Motor Vehicle Accidents 17 Alcohol Related Accidents 17 CITIZEN SATISFACTION SURVEY 18 AWARDS 19 COMPLAINTS AND INTERNAL AFFAIRS INVESTIGATIONS 20 ASSISTANCE TO OTHER AGENCIES 21 RECRUITING AND TRAINING 23 PROMOTIONS 25 RESIGNATIONS/TERMINATIONS 26 EDUCATION 27 THE FUTURE 28 In the Next Year... 28 Just Around the Corner 28 Long Term Changes 28 College Station Police Department 1995 Annual Report Page 2 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT LAW ENFORCEMENT CODE OF ETHICS As a law enforcement officer, my fundamental duty is to serve the community; to safeguard lives and property; to protect the innocent against deception, the weak against oppression or intimidation, and the peaceful against violence or disorder; and to respect the Constitutional rights of all to liberty, equality, and justice. will keep my private life unsullied as an example to all and will behave in a manner which does not bring discredit to me or my agency; I will maintain courageous calm in the face of danger, scorn, or ridicule; develop self-restraint; and be constantly mindful of the welfare of others. Honest in thought and deed in both my personal and official life, I will be exemplary on obeying the law and the regulations of my department. Whatever I see or hear of a confidential nature or that is confided to me in my official capacity will be kept ever secret unless revelation is necessary in the performance of my duty. I will never act officiously or permit personal feelings, prejudices, political beliefs, aspirations, animosities or friendships to influence my decisions. With no compromise for crime and with relentless prosecution of criminals, I will enforce the law courteously and appropriately without fear or favor, malice or ill will, never employing unnecessary force or violence and never accepting gratuities. recognize the badge of my office as a symbol of public faith, and I accept it as a public trust to be held so long as I am true to the ethics of the police service. I will never engage in acts of bribery nor will I condone such acts by other police officers. I will cooperate with all legally authorized agencies and their representatives in the pursuit of justice. know that I alone am responsible for my own standard of professional performance and will take every opportunity to enhance and improve my level of knowledge and competence. will constantly strive to achieve these objectives and ideals, dedicating myself before God to my chosen profession ... law enforcement. International Association of Chiefs of Police, Inc. 1991 College Station Police Department 1995 Annual Report Page 3 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT MISSION STATEMENT OF THE COLLEGE STATION POLICE DEPARTMENT We, the members of the College Station Police Department, exist to serve the citizens of and visitors to our community with respect, fairness, and compassion. We are dedicated to the prevention of crime; the protection of life and property; the maintenance of law and order; the enforcement of laws and ordinances; and upholding the constitutional rights of all those within our jurisdiction. With a philosophy of service to the customer, we have established goals and objectives designed to achieve our mission. By the investigation of all offenses and incidents that come to our attention, we seek to improve the quality of life and sense of security in our community. We hold ourselves to the highest standards of law enforcement conduct and ethics. We seek to earn and maintain public confidence by holding ourselves responsible to those we serve. With the knowledge that we are servants of the public, we dedicate ourselves to professional growth and development through effective leadership training. DEPARTMENT GOALS To Protect Life, Liberty, and Property To Reduce Criminal Opportunity To Recover Lost or Stolen Property To Preserve Civil Order To Investigate Crime To Enforce Statutory Law To Apprehend Violators and Vigorously Seek Prosecution To Provide Assistance and Service Through Education, Advice, and Referral College Station Police Department 1995 Annual Report Page 4 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT e#\;di tt ii,I CREDITA'►�n i COLLEGE STATION POLICE DEPARTMENT VALUE STATEMENT • Dedication to the department's mission and professional conduct in providing law enforcement services is essential to community support and successful performance. • Positive contributions and innovation are supported and encouraged in the achievement of the organizational goals. • Organizational pride and integrity are the direct results of interpersonal trust, individual honesty, healthy competition, teamwork, and open communications at all levels. • Authority must be extended to the appropriate organizational level and individuals must be willing to accept personal responsibility and organizational accountability for their decisions. • Our future is determined by the development and maturity of each individual member. College Station Police Department 1995 Annual Report Page 5 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT COLLEGE STATION POLICE DEPARTMENT ORGANIZATIONAL CHART Chief of Police Admin. Lt. Accred. Mgr. Operations Bureau Commander Uniformed Division Criminal Investigations 1st Watch Commander 2nd Watch Commander 3rd Watch Commander Traffic Sgt. C D Commander Patrol Sgt. Patrol Sgt. Patrol Sgt. Patrol Sgt. Patrol Sgt. Patrol Sgt. Traffic Section CID Sgt. Narc. Sgt. Patrol Squad Patrol Squad Patrol Squad Patrol Squad Patrol Squad Patrol Squad School Xing Crim. Invest. Narc. Invest. Parking Attdt. Staff Asst. Secretary Records Section Property & Evidence Crime Scene Technician Staffing Sworn Personnel Chief of Police Police Majors Police Lieutenants Police Sergeants Police Master Officers Police Senior Officers Police Officers Total Sworn Personnel Secretary Services Bureau Commander Special Svcs. Division Recruiting & Training Crime Prev. D.A.R.E. School Resources Animal Control 1 2 7 11 10 17 31 79 Civilian Personnel (full-time) Records Supervisor 1 Records Technician 4 Property/Evidence Technician 1 Communications Manager 1 Communications Shift Supervisor 3 Communications Operator 15 Public Safety Officer 6 Staff Assistant 1 Secretary 2 Animal Control Officer 2 Total Civilian Personnel 36 Communications/Jail Division Communications Shift 1 Communications Shift 2 Communications Shift 3 Part-time Civilian Personnel Parking Attendant 1 (1/2 Time) School Crossing Guard 10 (2 hr. per day) Total Part-time Civilians 11 College Station Police Department 1995 Annual Report Page 6 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT 1995 - AN OVERVIEW To keep the annual report to a reasonable size, it is simply impossible to record every significant event, let alone every event, that takes place in a calendar year in the College Station Police Department. The following information, taken from staff meeting minutes, activity reports, significant activity sheets, and other departmental documentation, are intended to reflect one or two of the more significant events for each month, to give some picture of the activity of the department during 1995, but by no means do they cover every significant event for the department during the year. January In January, a Sergeant's promotional assessment center was held, to fill positions opened due resignations and promotions of 4 sergeants in the preceding months. Work began on holding meetings with various community groups for input on the department's Five Year Plan. February Four officers were promoted to Sergeant, the largest number of new first line supervisors promoted at one time in the history of the department. In February, the staff had to prepare a budget "pre -view" presentation and begin to develop materials for a new budget process, moving the process dates up significantly. B-CS Bicycles made a formal presentation of bikes to be used in the department's part-time Bicycle Patrol Unit. March A presentation was given to the local Homebuilder's Association about the Five Year Planning process. The selection process for Bicycle Patrol Officers was begun. Based on information from the School District, plans were started for expansion of the School Resource Officer Program. April The Communications Division began the "automatic aid" system in their Fire and EMS Dispatching functions. In this system, College Station and Bryan Fire Departments "automatically" dispatch the closest fire or EMS unit to an incident, regardless of city boundaries. Also in April, a Capital Murder trial, stemming from one of the cases in 1994 began to absorb a great deal of time for the Criminal Investigations Division, in preparation for trial and presenting testimony. May Officers of the department once again served as chaperons for the "After the Prom" trip to AstroWorld, for College Station High School Students. This program is a continuation of the "After Prom" activities started several years ago with the "Breakfast Bash" to in response to problems with "after prom parties" and other activities which resulted in problems for teenagers after the high school prom. The department held ifs 8th Annual Police Memorial Day ceremony, with Houston Police Chief Sam Nuchia as guest speaker. College Station Police Department 1995 Annual Report Page 7 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT June Members of the department had opportunity to meet the new City Manager, George "Skip" Noe. The department made several suggestions for revision of city ordinances dealing with fees for police escorts, copies of accident reports, etc.. These changes were required due to some changes in state law. The Five Year Plan committee met with representatives of the local News Media to obtain input and suggestions about the plan. It was learned that the Texas Legislature had passed a total of 1101 bills during the legislative session, many of which had direct bearing on law enforcement. July The first complete draft of the new Field Training Management System was completed, and reviewed by all Field Training Officers. The department had its first Command Staff Retreat in several years, for review and work on the Five Year Plan. The department learned of one of the 1101 new laws which dealt with "Emergency Protective Orders" in situations involving Family Violence. Work began on policies and procedures to address this legal requirement. Work began on changing from the 897 Accreditation Standards of the "Second Edition of Standards for Law Enforcement Agencies" to the 436 Standards of the Revised Third Edition. Several members of the department were very involved with testimony in another Capital Murder trial from a 1994 case. August The department prepared to implement a plan, in cooperation with the school district, to address truancy problems in the new school year. An agreement was made with the Fire Department for the Police Department's S.W.A.T. unit to begin taking over the "Bomb Disposal" duties formerly provided by the Fire Department. Plans were begun to have "Tourism and Police" training provided to all members of the department, to be ready for the expected increases in tourism with the opening of the George Bush Library. September Work on corrections and suggestions to be made to the Request for Proposal for the new emergency services radio system was completed and returned to RAM corporation. Work began on policies and training for officers in regard to the new Concealed Handgun License Law, which should begin to operate in January 1996. All department members received "Accreditation Process Overview" training in addition to the annual "Policy Update". The "pilot test" of the new Field Training Program began. October Once again in October, several members of the department had to devote a significant amount of time to a Capital Murder trial. The Texas Department of Transportation sponsored taking the Techno-Car 2000 program to the Annual Conference of the International Association of Chiefs of Police, held in Miami Florida. College Station Police Department 1995 Annual Report Page 8 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT November It was learned that the Tourism Training that the department had been looking into for some time would likely be presented to all city employees. Several members of the department were involved in presentations about Law Enforcement to Leadership Brazos. December As always the A&M Bonfire presented significant challenges for the department, and the city as a whole. The personnel cost to the city for this year's event was over $10,000 for that one day. The conversion to the 3rd Edition of Standards for Law Enforcement Agencies was completed. All sworn members of the department received training in making contacts with persons licensed to carry handguns under the new Texas law. The department assisted the Brazos Valley Narcotics Task Force in arresting persons named in sealed indictments for narcotics trafficking, resulting in a number of arrests. College Station Police Department 1995 Annual Report Page 9 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT SPECIAL PROJECTS In addition to the operational programs initiated by the department during the year, several other programs and projects were conducted by the department. School Resource Officer In this program, which was started in January 1994, a Police Officer teaches Criminal Justice classes in A&M Consolidated High School for academic credit at both the high school and junior college level. Contacts with School Resource Officers from other agencies nationwide lead us to believe that this program, with it's offer of college credit and high school credit is (or was) unique in the United States, the department has received many inquiries about the program, including presentations about the program at the national conference of School Resource Officers, as well as many inquiries made of members of the department at other meetings. The program has been extremely popular locally, to the point where the College Station Independent School District had requested a second officer, to teach the number of classes being requested by students there. In October, 1995, an additional position was authorized, and the officer was assigned in November for training under the current officer. Once again, the CSISD has agreed to fund half the officer's salary, as was done with the original program. The College Station Model - a Field Training Management System ("The FTO Program") In 1994, the department began a project to overhaul and update the field training program used to teach new police officers how to apply their academy training and/or previous experience in filling the needs of the citizens of College Station. To manage this project, the department enlisted the voluntary assistance of Dr. Walter F. Stenning, of the Texas A&M University College Station Police Department 1995 Annual Report Page 10 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT Educational Human Resource Development Department. Dr. Stenning assigned the update as a class project to a doctoral level graduate class, which met at the police department for that semester. Graduate students also interviewed police officers and supervisors, and rode along with officers on several shifts to assess the needs of the field training program. The department's field training officers, and field training officer coordinator were closely involved in this work. This initial evaluation showed that there was reason to develop an essentially new model for field training. After the semester's work in 1994, the project was expanded and an additional graduate class of Dr. Stenning's took over, continuing the development of the program, which was finally ready for pilot testing in late summer of 1995. As 1995 ended, the successful pilot test was completed, and final revisions begun on what Dr. Stenning has referred to as the "College Station Model". The department is grateful to Dr. Stenning for his voluntary assistance, and to his graduate students, Scott Homan, Kathy Flemming, Elizabeth Geick, David Higginson, Shirley Jarred, Brad McGonagle, Larry Myers, Dana Thompson, Keith Smith, Dan Severn, and Karen Severn for the work they put in on this document. This assistance enabled the department to develop a program for very little cost, saving an estimated $30,000 in costs for the primary consultants alone. The department also appreciates the efforts of the field training officers who put in a significant amount of work in the development of this program, FTO Program Coordinator Senior Officer Greg Leeth, former FTO's Sgt. Mike Dean, Sgt. Rodney Sigler, and FTO's, Master Officer John Board, Senior Officer Bob Price, Senior Officer Jeffrey Capps, Senior Officer Lesley Hicks, Senior Officer Anthony Kunkel, Officer Dennis Bain, Officer Brad Harris, and Officer James Woodward. CSPD Communications Operator "Field Training Program" As the completion of the "FTO Program" neared completion, it was recognized that a similar need existed with those who, for the most part, represent the first link between the citizen and emergency services, the communications operator. Although there is an existing training program for these vital personnel, and it has undergone revisions, the department and the citizens it serves could derive significant benefits from a training program as unique as the one developed for field training of sworn personnel. Once again, Dr. Walter F. Stenning has volunteered his College Station Police Department 1995 Annual Report Page 11 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT services in developing this program, for which initial stages of development began in the late fall of 1995. "Blue Heat" For the third year in a row, students graduating from the D.A.R.E. program at CSISD were treated to a free concert as part of the graduation ceremonies. The band for this concert in recent years was one composed of College Station Police Officers who organized a band for D.A.R.E. concerts in 1993. The officers supplied the talent and all the original work, and with assistance from donations and volunteers from both inside and outside the department, provided the free concert for the D.A.R.E. graduates of College Station I.S.D., and for several other local school districts. The band also performed at the Wolf Pen Creek Amphitheater for the "Safe Summer Kickoff' held there this year. The department is proud of these talented Volunteers, who give of their own time and efforts to provide something special for the school children of our area. "Blue Heat - 1995" Major Mason Newton Sgt. Gary Bishop Master Officer Barry Wilkerson Senior Officer "Bubba" Sayers Senior Officer Volie Schultea Officer Pete Otholt Citizens Police Academy The Citizens Police Academy continues to be one of the most popular programs ever held by the department. In 1995, once again, the applications far exceeded the available spaces for both the spring and fall classes. Students attending the academies obtain a unique perspective on the day to day operations of the department and what it means to be a police officer. Department personnel serving as instructors benefit from the input and fresh ideas that sometimes come from academy students. Members of the department also benefit from the level of support and understanding shown by current and previous attendees of the academy. The "routine" contacts the officers and citizens have, where the citizen has recently witnessed or been victimized by a crime, incident, or accident, are highly stressful situations, in which positive contacts are difficult. The Citizens Police Academy gives both police officers and citizens an opportunity to interact in an environment different from that normally associated with police contact, and creates a forum for exchanging information and ideas. College Station Police Department 1995 Annual Report Page 12 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT Techno-Car 2000 - Phase II Computer technology and information systems have changed the face of law enforcement. Not since the first use of automobiles for patrol has a single technology had such an impact on the police profession. Just as law enforcement adapted to the automobile, it continues to adapt and incorporate new technology. The Techno-Car 2000 project is a federally funded project to identify and evaluate new technological systems for law enforcement use. After being part of the "Phase I" testing of this project, the College Station Police Department, along with the Texas Department of Public Safety and the Texas Department of Transportation, continue this testing project. Using a car purchased with grant funds, officers of the Traffic Section of this department will continue to test and evaluate "cutting edge" technology under actual field use conditions. The new Techno-Car 2000 unit, pictured in color on the cover of this report, was also the first vehicle in the department to display the new graphics package for the department. Utilization of the reflective striping, on a white vehicle, not only produced a distinctive design which is readily identifiable as a police vehicle, but is actually a cost saving measure, being less expensive than the former two-tone paint and die cut letter marking scheme used for the past few years. Volunteers In 1995, three citizen volunteers from our community donated approximately 600 hours of work time to help the College Station Police Department. These volunteers brought a wealth of experience and expertise to the department and were a valuable asset to the department in day to day operations. The 1995 volunteers were: Evalyn Manning Stanley Lowy Santos Ramirez The department is grateful for the assistance of these special people. College Station Police Department 1995 Annual Report Page 13 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT GENERAL STATISTICS Major Offenses and Calls for Service Major Offenses "Major Offenses" are those criminal incidents categorized as "Part I Crimes" or "Index Crimes" by the FBI's Uniform Crime Reporting (UCR) system. This list includes both Felony and Misdemeanor crimes under Texas Law. The table below compares the number of reported Major Offenses in 1994 and 1995. Offense 1994 1995 % Change Reports Reports (+ or-) Murder 5 1 -80.00% Sexual Assault (Rape) 13 26 100.00% Robbery 28 44 57.14% Aggravated Assault 103 64 -37.86% Burglary 1050 989 -5.81% Theft 1367 1506 10.17% Vehicle Theft 98 79 -19.39% Total Major Crimes Reported 2664 2709 1.69% For the third year in a row, College Station experienced an increase in Major Crimes in 1995. While our crime rate is still lower than it was only ten years ago, and the growth rate is relatively slow, this is an area of concern. Particularly of concern are the increases in violent crimes, which in part drive these changes. 4000 — 3947 3500 3000 2500 T 2000 1500 1000 -{- 500 1986 3707 1987 3730 MAJOR OFFENSES 1986 - 1995 3362 2793 2627 2445 2557 2664 1988 1989 1990 1991 1992 1993 1994 2709 1995 College Station Police Department 1995 Annual Report Page 14 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT Calls for Service A "Call for Service" is defined as "any event or situation which requires a response from the police department." This includes, but is not limited to: crimes in progress, traffic accidents, arresting offenders, taking reports of criminal offenses or non criminal incidents, and responding to citizen calls for assistance. Calls for Service do not include: issuing traffic citations, security checks of homes or businesses, giving directions or answering questions, or conducting special programs such as crime prevention talks or the Citizens Police Academy. In the ten years from 1986 through 1995, the demand for police services, as measured by Calls for Service, has increased by 106.24%, from 20,144 calls in 1986 to 41,544 calls in 1995. In 1994 and 1995, the annual growth was minimal at only 0.65% and 1.45% respectively. Yet even with these moderate increases, the average increase per year is 7.74%. The next table depicts the changes in calls for service in the last ten calendar years for the College Station Police Department. 45000 - 40000 - 35000 - 30000 T 25000 - 20000 1- 15000 10000 5000 0 23736 20144 1986 1987 TOTAL CALLS FOR SERVICE 1986 -1995 27896 1988 33157 30362 1989 1990 38952 36598 40688 40952 41544 1991 1992 1993 1994 1995 College Station Police Department 1995 Annual Report Page 15 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT Arrest Information on Major Offenses Number of Number of Number of Number of Offense Adults Juveniles Adults Juveniles Arrested in Arrested in Arrested in Arrested in 1994 1994 1995 1995 Murder 5 0 1 0 Sexual Assault 4 0 6 0 Robbery 9 2 25 5 Aggravated Assault 29 7 19 4 Other Assault 79 4 107 9 Burglary of Building 2 1 10 3 Burglary of Habitation 9 1 16 1 Burglary of Vehicle 38 8 44 8 Burglary of Coin Operated Machine 0 0 0 0 Vehicle Theft 2 4 4 3 Theft 232 64 382 88 Total 409 91 614 121 Arrest Information on Alcohol/Drug Offenses Adult Juvenile Adult Juvenile Offense Arrests Arrests Arrests Arrests in 1994 in 1994 in 1995 in 1995 Possession of Marijuana 77 4 116 9 Possession of Other Controlled Substance 14 1 26 1 Liquor Law Violations 58 0 25 0 (other than Minor in Possession) Minor in Possession of Alcohol* * 1206 * 963 (Adults 17-20 and Juveniles together) Driving While Intoxicated 211 1 217 0 Public Intoxication 557 3 417 0 Total 917 1215 801 973 * Under Texas Law: A Juvenile is a person who has not reached his or her 17th birthday. A "Minor" is someone who has not yet reached his or her 21 st birthday. For "Minor In Possession" statistics group both minors and juveniles together. College Station Police Department 1995 Annual Report Page 16 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT Stolen and Recovered Property in 1995 Type Property Currency Jewelry/Precious Metals Clothing Motor Vehicles Office Equipment Electronics Firearms Household Items Consumable Goods Miscellaneous Livestock Total Stolen in 1994 $108,772 $147,482 $52,729 $522,252 $41,316 $397,982 $15,868 $28,929 $3,985 $295,845 $400 $1,615,560 Recovered in Stolen in 1994 1995 $641 $64,348 $11,569 $129,027 $10,727 $70,142 $354,109 $438,203 $2,747 $26,017 $23,590 $352,924 $50 $14,769 $1,660 $27,067 $689 $3,967 $40,646 $386,114 $0 $600 $446,428 $1,513,178 1994 Motor Vehicle Accidents Major (with visible or claimed personal injuries) Minor (with property damage only) Fatality * Total Accidents 1994 1995 471 289 1186 1338 1 5 1657 1627 * Fatality Accidents included in count of Major Accidents. Alcohol Related Charges Filed Alcohol Related Accidents (included above) 1994 16 14 1995 28 27 Recovered in 1995 $4,829 $24,320 $30,669 $259,650 $1,020 $46,342 $3,600 $2,437 $736 $45,872 $0 $419,475 % Change -38.64 12.82% 400.00% -1.81% College Station Police Department 1995 Annual Report Page 17 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT CITIZEN SATISFACTION SURVEY Each year since 1988, the College Station Police Department has conducted a survey of attitudes and opinions among the citizens of College Station. These surveys are distributed to a random sample of the population, and seek input as to what aspects of law enforcement are important to the citizen, and as to how well the citizens feel the College Station Police Department does in providing police services. The 1995 survey results indicated that 88.5% of those responding felt that College Station was a "good" or "very good" place to live. The citizens were also asked for an overall opinion on the College Station Police Department. The "satisfaction level" of those rating the department at a level of "Average" or higher was 98.8%, with 1.2% of respondents listing the department as "Below Average", 17.6% indicating an "Average" rating, 61.2% selecting "Above Average", and 20.0% as "Clearly Outstanding". Responses indicated that 54.0% of those surveyed have had contact with a College Station Police Officer during the last two years. Of the persons contacting an officer, 40.4% were stopped for a traffic violation, 4.3% attended a class or seminar sponsored by the department, 53.2% reported an incident or crime, 12.8% were witnesses to a crime or incident, and 31.9% reported "other contact". Respondents who had contact with a CSPD officer were asked their level of satisfaction with the officer's handling of the situation, courtesy, appearance, and time to arrive, and the following table indicates the results of this item. Of those, 78.3% were satisfied, and 8.7% were neutral regarding the officer's handling of the situation, and 76.6% were satisfied and 12.8% were neutral regarding the officer's courtesy, even including those who were issued a citation or arrested. The survey also included questions regarding the level of effort the citizens felt should be put towards certain programs conducted by the department. These items are also intended to give a measurement of the level of concern in the community towards specific problems. Not surprisingly, the top five concerns for citizens were Burglary of a home or apartment, Patrol Activities (defined as: Police patrolling through neighborhoods), Enforcement of Driving While Intoxicated laws, Juvenile Crime, and Burglary of Vehicles. This year's survey also included items intended to assess the citizen's feelings regarding the available "support services" in our community for those who are victimized by crime. The responses appear to indicate that the victim's services provided by this agency and other local agencies are currently meeting the needs of victims of crimes within our area to the extent possible within legal and budgetary constraints. College Station Police Department 1995 Annual Report Page 18 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT AWARDS The College Station Police Department is proud to recognize those employees whose outstanding performance, dedication, and efforts have brought them honors and awards from the department, and from the community we serve. Some of the awards received by employees of this department are listed below. Employee of the Month This award is presented by the chief of police to recognize outstanding performance or achievement by a member of the department. The award is given on an "as merited" basis, and may not be given each month, and when circumstances dictate, more than one employee may receive the award in a given month. Persons recognized as Employee of the Month in 1995 were: January Sergeant Greg Lewis February - Sergeant Dan Severn April Communications Operator August - Crime Scene Technician Debbie Earle Barry Wilkerson Optimists Club "Officer of the Year" In 1995, Sgt. Robert Cahill was selected as the Optimists Club "College Station Police Officer of the Year". Kiwanis Club "Officer of the Year" The Kiwanis Club selected Detective Luther O'Banion as their "Officer of the Year". Mother's Against Drunk Drivers Award for DWI Enforcement Officer Volie Schultea was selected to receive this annual award for his efforts in DWI Enforcement in the preceding year. Enrique Camarena Award This award was given to Sgt. Dan Jones for his work as commander of the Brazos Valley Narcotics Task Force. College Station Police Department 1995 Annual Report Page 19 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT COMPLAINTS AND INTERNAL AFFAIRS INVESTIGATIONS The nature of police service demands that a high degree of integrity be maintained by the department as a whole, and by each individual member. As a police agency, we must be worthy of the trust placed in us by the public. The level of this trust, is by a large measure, affected by the responsiveness of the department to allegations of misconduct, whether serious or minor. For this reason, departmental policy stipulates that all complaints, regardless of degree, are thoroughly investigated. Complaint Categories: Class I complaints: All complaints of a serious nature lodged against a member of the department. Includes, but is not limited to : (1) unnecessary or excessive use of force (2) false arrest discrimination (3) corruption/extortion (4) violation of specific criminal statutes (5) misuse of police authority (6) civil rights violations (7) others as directed by the chief. Class II complaints: All complaints related to services provided by an employee or the department including: (1) inadequate police service (2) discourtesy (3) improper procedure (4) others not included in Class I. Dispositions: Unfounded allegation is false or not factual Not Involved employee not present when the misconduct or incident occurred Exonerated incident occurred but actions of employee were lawful and proper Not Sustained insufficient evidence to prove or disprove the allegation Sustained the allegation is supported by sufficient evidence Policy Failure the employee acted within policy guidelines but the policy is determined to be defective. In 1995 the department received 23 complaints from citizens regarding conduct of civilian and sworn members of the department. These 23 complaints involved at total of 24 employees (one complaint was on an incident involving more than one employee). Of the 24 employees listed in these complaints, 2 had the complaint Sustained, 9 had the complaint classified as Not Sustained, 7 complaints were classified as Unfounded, and 5 were Exonerated. 1995 Complaint Classification, Type and Disposition Disposition Type Complaint Number of Number of Sustained Not Unfounded Exonerated Employees Complaints Sustained Assault 1 1 0 1 0 0 Cruelty to Animals 1 1 0 0 0 1 Discourtesy 9 9 1 4 2 2 Excessive Force 1 1 0 1 0 0 False Arrest 1 1 0 0 0 1 Improper Procedure 8 7 0 2 4 1 Unbecoming Conduct 3 3 1 1 1 0 Total 24 23 2 9 7 5 In this table, the "Dispositions" may not correspond to the numbers of complaints or employees because some complaints may involve more than one employee, and some do not involve any employees of this department (i.e. cases of mistaken identity). College Station Police Department 1995 Annual Report Page 20 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT ASSISTANCE TO OTHER AGENCIES During each year, the College Station Police Department routinely receives and fills requests for assistance, information and suggestions on various aspects of law enforcement from other agencies across the nation. We are happy to provide assistance to other agencies when possible and are proud to be recognized as a resource for ideas and programs in our field. The department benefits from these requests as well, since they promote the free exchange of ideas and solutions to problems which we may encounter in the course of daily operations. In 1995, the department responded to over 50 requests for information from other law enforcement agencies about our programs, plans, policies and operations. The requests came from agencies in our local area, from elsewhere in Texas, from 15 other states, from Canada, and from England, regarding topics as follows: Date 01/03/95 01/04/95 01/06/95 02/10/95 02/13/95 02/28/95 03/29/95 03/29/95 03/31/95 04/03/95 04/04/95 04/04/95 04/ 11 /95 04/17/95 04/18/95 04/18/95 04/26/95 04/28/95 05/01/95 05/26/95 06/13/95 06/29/95 06/29/95 07/05/95 07/06/95 07/07/95 Agency Warsaw, IN Police Dept. Ashland, OH Police Dept. LaVista, NE Police Dept. Round Rock, TX Police Dept. Fayetteville, GA Police Dept. Peel Regional Police, Brampton, Ontario, Canada City of Tyler, TX Lake Charles, LA Police Dept. Schaumburg, IL Police Dept. LaVista, NE Police Dept. Benbrook, TX Police Dept. Lower Alloways Bridge, NJ Police Dept. Wichita Falls, TX Police Dept. Lancaster, TX Police Dept. Clark Co., NV Police Dept. TAMU Police Dept. Longview, TX Police Dept. Brenham, TX Police Dept. Midland, TX Police Dept. Hurst, TX Police Dept. Port Arthur, TX Police Dept. Sam Houston State Univ. Criminal Justice Center Univ. of MD at College Park Police Dept. Port Arthur, TX Police Dept. Kingsport, TN Police Dept. Montgomery CO, OH Sheriff Topic(s) of Request School Resource Officer Program School Resource Officer Program School Resource Officer Program Animal Control Policy/Job Descriptions School Resource Officer Program Firearms Training Officer Compensation Getting Started in Accreditation Senior & Master Officer ranks - Job Descriptions Senior & Master Officer ranks - Job Descriptions Pursuit Policy Senior & Master Officer ranks - Job Descriptions Spray Paint/Graffiti control Pay Scales for Senior & Master Officer Programs Service Levels and Performance Indicators Wellness Program Taking home of Police Vehicles Communications Operator Training Manual SWAT Operations Manual PSO Program, Over -hire Program Police Staffing & Turnover rates Salaries & Personnel Distribution Citizen Surveys 10 Hour Shifts vs. Overtime Field & Communications Training Programs Student's Police Academy College Station Police Department 1995 Annual Report Page 21 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT Assistance to Other Agencies, Continued... Date 07/18/95 07/18/95 07/24/95 07/24/95 08/03/95 08/07/95 08/22/95 08/23/95 08/30/95 08/31/95 09/08/95 09/11/95 09/11/95 09/22/95 09/22/95 09/28/95 10/03/95 10/03/95 10/26/95 11/07/95 11/22/95 11/28/95 12/06/95 12/11/95 12/14/95 Agency Medford, MA Police Dept. Pima Co., AZ Sheriffs Dept. Matagorda Co., TX Sheriff Taylor, TX Police Dept. Port Huron, MI Police Dept. Schaumburg, IL Police Dept. Brazos Co., TX Sheriffs Dept. Bradley Co., TN Sheriff's Dept. Waco, TX Police Dept. Port Arthur, TX Police Dept. TAMU Police Dept. Sulfur Springs, TX Police TAMU Police Dept. El Paso, TX Police Dept. Pasadena, TX Police Dept. TAMU Police Dept. Mount Pleasant, TX Police Temple, TX Police Dept. Temple, TX Police Dept. Midland, TX Police Dept. Bedfordshire, England (U.K.) Victoria, TX Police Dept. Shakopee, MN Police Dept. Fargo, ND Police Dept. Sulfur Springs, TX Police Topic(s) of Request Citizen's Police Academy Citizen's Police Academy Police Chaplains Program Alcohol Sales/Consumption in City Citizens Police Academy Citizens Police Academy Patrol Car Marking Scheme School Resource Officer Program Calls For Service/Detectives Calls for Service (Daily number) Accreditation Standards - Mutual Aid Policy & Procedures Manual Callout of Detectives Policy Manual Enforcement Policy/Concealed Handgun Permits Directed Patrol Law Enforcement Accreditation Secondary Employment Policy Policy Writing & Accreditation Staff Inspections Citizens Police Academy Pickup of Deceased Persons Use of Distraction Devices in Tactical Operations SWAT Operations Manual Performance Appraisal System College Station Police Department 1995 Annual Report Page 22 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT RECRUITING AND TRAINING Recruiting and Selection Twenty new employees were hired during 1995, including 8 sworn officers, five Public Safety Officers (PSO's), 3 Records Technicians, and 4 Communications Operators. Each of these persons had to undergo a lengthy process of screening, selection and background investigation, to insure security of police operations and the best possible service to the community. The Recruiting & Training Section of the department manages this function, including scheduling of written tests, selection boards, typing tests, psychological, physical, and polygraph examinations, as well as final interviews for all the candidates requiring these steps. New Employees in 1995 Last Name Maniord Haddock Schwartz Lively Feenstra Bain Scaton Bingham Hunter Noah Taylor Franz Russell Piersall Harper Jessie Higginson McGee Scott Stone First Name Kenneth Carol Charles Calder Richard Daylene Rhonda Tonya Rose Adrienne Anthony Julia Michael Sonja William Trisha George Tammie James Carolyn Date of Employment 01/03/95 01/03/95 01/03/95 02/01/95 02/01/95 02/01/95 02/01/95 02/01/95 02/16/95 02/20/95 03/27/95 04/17/95 08/15/95 08/15/95 08/15/95 08/15/95 10/09/95 10/12/95 11/13/95 11/20/95 Position PSO PSO PSO Patrol Officer Patrol Officer Patrol Officer Patrol Officer Patrol Officer Records Technician PSO PSO Communications Operator Patrol Officer Patrol Officer Communications Operator Communications Operator Patrol Officer Records Technician Communications Operator Records Technician College Station Police Department 1995 Annual Report Page 23 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT Training In 1995, the Recruiting & Training Section provided or coordinated 7,138 hours of "In- house" training and 9,288 hours of outside training, (outside training includes three attendees at the basic academy for 1,752 hours of the total). The figures do not include field training of officers or "on the job" training of civilian personnel. The courses included basic "operational" courses for officers, as well as those courses mandated by state law for sworn officers every two years, such as Sexual Violence Response, Child Abuse Awareness and Investigation, and others. In addition, these hours include that time spent in refresher training, such as firearms training and requalification, emergency vehicle operations, and in updates on law and policy changes. Through this training, we are able to meet or exceed the standards placed on us by law for employee training, and to meet the needs of our citizens, by enabling our officers to perform the functions required to meet those needs. College Station Police Department 1995 Annual Report Page 24 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT PROMOTIONS The department's promotional process is coordinated by the Administrative Division of the police department in cooperation with the Human Resources Department of the City of College Station. In order to comply with state, federal and local regulations, as well as to insure compliance with accreditation standards, the promotional process uses validated selection procedures and written testing material, and the process is evaluated by the department staff annually. The following employees received promotions in 1995: Last Name Simpson Fleeger Dean Perdue Sigler Williamson Brown Anderson Platt Stratton Fife -Kemp Smith First Name Scott Charles Jerry Cannon Rodney Kerry Nathan Craig Lance Gary Janice Kenneth Date of Promotion 01/15/95 02/01/95 02/01/95 02/01/95 02/01/95 06/01/95 06/01/95 06/01/95 06/01/95 07/01/95 10/01/95 11/01/95 Promoted from: Sergeant Senior Officer Master Officer Master Officer Senior Officer Police Officer Police Officer Police Officer Police Officer Senior Officer Police Officer Police Officer 102 'TAr 1 N. Promoted to: Lieutenant Sergeant Sergeant Sergeant Sergeant Senior Officer Senior Officer Senior Officer Senior Officer Master Officer Master Officer Senior Officer College Station Police Department 1995 Annual Report Page 25 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT RESIGNATIONS/TERMINATIONS The following employees Sworn Employees: Last Name First Name Sandel Milton (Corkey) Denham Michael Hiser Tommy Civilian Employees: Last Name Boldt Maniord Haddock Boone Williams Harper Hunter First Name Jeffrey Kenneth Carol Sharon Dianne William Rose left the department during 1995: Position Watch Commander Patrol Officer Patrol Officer Date 01 / 16/95 05/31/95 06/15/95 Position Communications Shift Supervisor PSO Trainee Communications Operator Trainee Communications Operator Records Technician Communications Operator Trainee Records Technician Date 01/03/95 01/23/95 04/04/95 05/11/95 08/15/95 10/18/95 10/20/95 College Station Police Department 1995 Annual Report Page 26 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT EDUCATION The College Station Police Department believes that education is vital to personal and professional growth of all employees. The department encourages the pursuit of higher education in addition to the training supplied by the department through an educational incentive program which pays an additional $50.00 per month for a Law Enforcement related Associate's Degree, and $75.00 per month for a Law Enforcement related Bachelor's degree for sworn employees. The City of College Station also has a tuition reimbursement program for job related college courses for civilian employees. The following chart describes the educational breakdown of the 117 full time employees of the College Station Police Department in December 1995. Master's Degree 2 Bachelor's Degree 32 Associate's Degree 6 Some College 61 High School Graduate 16 Less than High School 1 These figures indicate that 86% of the employees of the department have completed college level classes. Two officers completed degrees while working for the department during 1995, both degrees awarded in December of 1995, with Sergeant John Campbell completing an Associate's degree in Criminal Justice from Blinn College, and Officer Stephani Luebben completing a Bachelor of Science degree from Sam Houston State University. As of December 1995, 37 employees, representing 31 % of the Department, are either currently attending college classes or are planning to register for classes in 1996. Two of these department members are attending graduate classes, one at the Master's Level and one member is seeking a Doctorate. In 1995 two members of the Department taught Criminal Justice Courses at Blinn Jr. College in Brenham, Bryan, and College Station. The instructors were: Chief Edgar R. Feldman, and Sgt. Gregory R. Lewis. College Station Police Department 1995 Annual Report Page 27 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT THE FUTURE In the Next Year... In 1996, the department will undergo an "on site assessment" for reaccreditation by the Commission on Accreditation for Law Enforcement Agencies. This will involve an analysis of how the department functions and how well we have complied with the standards of accreditation in the five years since our initial accreditation. Also in 1996, the "Five Year Operational Plan" for the department will begin implementation. Although the department has operated under three year plans in the past, this will be our first attempt at setting a five year course, and it will carry us into the next century. Significant challenges in 1996 will also include the different traffic patterns caused by the construction on Texas Avenue and the change of athletic conferences for Texas A&M University, during football games and the A&M Bonfire. Just Around the Corner In 1997, the George Bush Presidential Library is scheduled to open, with predictions of up to 500,000 visitors a year to this facility and all the challenges this will bring. The opening ceremony alone will very likely be a major challenge, with President Bush and other dignitaries, very likely including the serving President and several other former Presidents, attending. Long Term Changes While the total number of calls for service sometimes does not increase, or actually decreases, in any one year, the trend of growth in this city is not a new one. With the predictions for growth in our city, in population, in business, and in tourism, the immediate challenges we face promise to be only a small hint of those we will expect in the long term. COLLEGE STATION POPULATION 1950 - 2000 70000 60000 - 50000 40000 - 30000 20000 10000 - 7 925 11396 R 17676 37296 52456 62860 1950 1960 1970 1980 1990 2000 College Station Police Department 1995 Annual Report Page 28 COLLEGE STATION POLICE DEPARTMENT 1995 ANNUAL REPORT In the last five decades, College Station has experienced a remarkable amount of growth. In projections provided in early 1994, the city planning department estimated that the city would reach a population of 62,860 by the year 2000. The most recent estimates indicated that College Station's population had reached 57,147 during 1995. This growth must logically make demands on the police department for services. The chart below depicts the total calls for service handled by the College Station Police Department over a 25 year period from 1971 through 1995, beginning with 2,486 calls in 1971, to the total of 41,544 in 1995. CALLS FOR SERVICE - 1971 through 1995 45000 — 40000 35000 30000 25000 20000 15000 10000 5000 0 ® •I® I I! I I I I I I I I I I I! I! I I I I I 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 As evidenced by this chart, the rate of growth in demand for police services is far higher than the rate of population growth. This means that one of the most significant of the challenges we will face in the future, is being able to provide police services as efficiently and effectively as possible. While College Station Police Department works towards meeting this challenge, we also strive to provide the quality of service worthy of the level of support and confidence given to us by the citizens of College Station. College Station Police Department 1995 Annual Report Page 29